Articles by baltazar


Apple gets smart about tech support and genAI

Self-healing machines are becoming a reality, one generative AI (genAI) fault diagnosis tool at a time; one day, even your iPhone will tell you when it thinks it has a problem. That’s the logical next…



Killing VMware

When Broadcom bought VMware for $69 billion last November, we knew there would be changes. What we didn’t know is that Broadcom’s radical changes would leave partners and customers alike questioning their commitment to VMware….